Critical Issues in Pratice with LGBT Patients

Why is it Important to Have Guidelines of Practice Specific to Lesbian, Gay, Bisexual and Two-Spirit People's Health

Research demonstrates positive relationships between lesbian, gay, bisexual, & two-spirit (LGBT) individuals and health care professionals are vital in aiding the development of successful health care usage by the LGBT community. This positive relationship also promotes the health and well being of the individuals accessing services as well as the LGBT community. Even with this research, health care professionals remain relatively in the dark regarding health and well being of the LGBT community and have very little knowledge on developing suitable and pertinent services for them.

Unfortunately, there are numerous obstacles standing in the way of providing positive health care experiences from health care providers for the LGBT community. Historically, the LGBT population have faced oppression and have been ostracized by the medical community in terms of being defined as "mentally ill" and/or of being manipulated by health care professionals. This negativity has created an untrusting attitude of health care professionals and the health care system as whole. In recent times, instead of blatant segregation of the LGBT community, health care providers have came to ignore the differences in LGBT individuals, thus paying no attention to their particular needs.

Besides the discrimination and oppression LGBT individuals face surrounding health care, there are very few resources related to health issues specific to the LGBT community. Historically, information pertaining to LGBT individuals was gathered only as a means to create programs aimed at the prevention and "cure" of same sex attractions. Of course, this information is useless to health care providers who are seeking information regarding the support of LGBT clients. Recently LGBT activists have started research on LGBT healthcare, however; the majority of this information is available only in LGBT health centres, not in medical journals.

Health care professionals often wish to provide the best practice for all clients but when it comes to the LGBT community this is often unattainable. To combat the lack of knowledge and awareness surrounding good practice with LGBT clients, the McGill school of Social Work has developed a module which is aimed to improve professional practice and relationships between health care professionals and the LGBT community.

What does the Module Cover?

The goals of the course are to increase awareness of health issues of LGBT individuals, identify ways to adapt practice to fit LGBT clients and finally, to suggest ways to improve treatment options Themes which are prevalent through-out the training session are as follows:

  • Health and psychosocial issues LGBT people face and how they are being addressed at the current time
  • Existing met and unmet needs for health services to the LGBT community
  • Ways in which services would best address the unmet needs
  • Role of health care providers in addressing individual as well as community needs
  • Critical examination of traditional practice in relation to the needs of LGBT people
  • The health care provider's current understanding of what best practice means in relation to LGBT clients
The format of the module is five, three hour sessions using lectures, activities and case studies. Each session supports building on the knowledge of individuals involved in the group through discussion and sharing. For more information regarding the format of the module please refer to the link to the full document.

What Does Each Session Entail?

Session 1 Introduction to Gay, Lesbian, Bisexual and Two Spirit People and Communities

This session focuses on defining concepts required to understand health issues surrounding LGBT clients. For a detailed look at these concepts, please refer to the terminology section of our website. Attention is also given to a brief history of attitudes towards homosexuality in Canada, as well as diverse living situations in relation to attitudes on identifying as LGBT.

Session 2: The Impact of Coming out on Health and Health Care Access

Health care professionals often misjudge the number of LGBT clients they have because LGBT clients are often hesitant to disclose their sexual orientation. Their reluctance to divulge is based on the fear of encountering homophobic attitudes. This fear often results in people who identify as LGBT delaying their medical care. This session examines the coming out process, different ways of coming out and how this relates to health.

To "be out" refers to becoming public about identifying as lesbian, gay, bisexual or two spirited. Because attraction to the opposite sex is considered normal, LGBT individuals find themselves continuously deciding if they should disclose their sexual orientation or not. When coming out, LGBT individuals risk being exposed to homophobic attitudes and open hostility towards their lifestyle.

Benefits of coming out for health:

  • Improved self-esteem and self acceptance
  • Reduced risk of physical and mental health problems, substance abuse and addictions, suicide, and high risk behaviours
  • Forging relationships based on honesty
  • Increased likelihood of finding community belonging and friends
  • Increased personal advocacy
  • Appropriate and timely use of health services

Session 3: Gay, Lesbian, Bisexual and Two Spirit People through the Life Cycle

Each person of the LGBT community is unique and have different experiences and backgrounds which shape who they are. However, each person belonging to the LGBT community shares the commonality of dealing with oppression and discrimination. This session discusses LGBT in different life stages bringing to light different coping strategies used and ways to adjust to life cycle stages and changes while dealing with discrimination at the same time.

Life stages discussed are:

  • LGBT Youth
  • Mental Health of LGBT Individuals
  • Gay and Lesbian and Parenting
  • Elderly LGBT individuals

Session 4: Special Issues in Health

Issues surrounding hiding sexual orientation such as stress, poor self esteem and segregation lead to higher risks for mental and physical health difficulties. This session brings forth specific health concerns facing LGBT individuals and discusses physical and mental issues facing the LGBT communities which health care providers should be aware of. Some main points from this module are outlined below.

Gay Men's Health

  • Focuses primarily on HIV and the stereotypes and misconceptions surrounding HIV/AIDS and gay men
  • Highlights specific stages in the coming out process where gay men are at the most risk for health problems
Lesbian Health
  • Focuses on the lack of screening and testing surrounding STI's and breast cancer
Substance Abuse and Addictions
  • Studies showing LGBT people as having higher rates of addictions issues must be read with caution as there are inconsistencies within the study such as design, sampling biases and discrepancies of terminology used
Mental Health
  • LGBT people are at a higher risk for depression and suicide which are thought to be related to the stigmatization and shame connected to living with discrimination and oppression

Session 5: Adapting Practice

This final session uses information which was gathered throughout the module to demonstrate ways in which health care providers can increase awareness, improve communication and advocate for change. The goal of this session is to provide health care professionals with tools and information to develop the best practice possible when working with LGBT individuals.


There are many benefits and risks of improving practice. Benefits for the LGBT community include better health, improved satisfaction with care and increased self esteem, to name a few. Health care providers have the pleasure of providing relevant services which improves trust in health care providers by the LGBT community. Unfortunately homophobia still exists and there are many people who will not support the idea of an affirmative clinic. Because of this, it is imperative health care professionals are equipped to deal with harsh negativity from not only their colleagues and friends, but other clients as well.

Download the full article as a PDF.

Information courtesy Shari Brotman & Bill Ryan, McGill School of Social Work, Montreal, Quebec



Home > Queer Health > Providers > Articles > Critical Issues in Practice with LGBT People

    © 2006 Sexual Health Centre Saskatoon -- Updated February 7, 2009.